This measure tracks overall ridership by capturing the total number of individual trips taken on conventional transit each year in Regina. It shows how often residents use transit and provides insight into travel patterns, service demand and community reliance on public transportation. Ridership trends help assess how well the system is serving the community and inform decisions about routes, service levels, resource allocation and long-term transit planning. 

This measure tracks the percentage of all urban residences, workplaces, secondary and postsecondary schools, shopping centres and public facilities that are within 400 metres walking distance of a bus stop. It reflects how accessible transit service is across the city and provides insight into how well the network supports convenient, walkable connections for residents, students, workers and visitors. 

This measure tracks the percentage of bus stops that have a shelter, with a target of 25 per cent. It reflects the availability of weather-protected waiting areas for transit users and supports accessibility, comfort and overall positive user experience across the transit network. Tracking the percentage of stops with shelters helps identify gaps in transit amenities, guides investment decisions and ensures that improvements are directed where they can have the greatest impact on customer experience. 

This measure tracks the percentage of transit shelters that are heated. Only shelters with more than 100 boardings per day are included, reflecting the focus on high-use locations where heated shelters provide the greatest benefit. This measure highlights accessibility, comfort and customer experience for transit riders during colder months and supports decisions about shelter investments and upgrades. 

This measure tracks the percentage of time the bus is on time compared to published schedules. A bus is considered not on time if it leaves early or arrives more than four minutes late. This measure reflects the reliability of the transit system and helps assess how consistently service meets customer expectations and scheduled performance standards. 

This measure tracks overall ridership by capturing the total number of individual trips taken on Paratransit each year in Regina. It reflects how often residents rely on accessible transit services and provides insight into travel patterns, service demand and community reliance on specialized transportation for individuals with mobility or accessibility needs. 

This measure tracks the percentage of Paratransit trips that could not be accommodated. The target is to deny less than one per cent of trips. This measure reflects the system’s ability to meet demand within existing service hours and scheduling capacity and provides insight into where additional resources, efficiencies or service improvements may be needed to support riders with accessibility needs.