RFPS responded to 1066 overdoses in 2025 which was the lowest number of overdose responses since tracking began in 2021. Several factors play a role in this reduction in numbers including the work of community-based organizations and the department's Overdose Outreach Team. December of 2025 was concerning as the number of overdose responses reached 233, the highest one-month total since 2021. This shows the unpredictability of toxic drug supply within the city. The department is monitoring overdose events and increasing the work done in the community, including supporting the Ministry of Health on public notices when significant increases occur. 

RFPS responded to 8,029 emergency incidents in 2025, reflecting an increase from the previous year and landing just below the high point recorded in 2023. EMS activity rose modestly in 2025, following a dip in 2024, indicating a continued demand for medical response. Monitoring and alarm calls continued their upward trend, contributing significantly to overall call growth as they increased year over year. Structural fires declined in 2025, reversing the small rise seen the year prior, while nonstructural fires continued to climb, becoming a growing share of overall fire related workload. Rescue incidents saw a slight increase and hazmat responses remained relatively steady, demonstrating consistent demand for specialized technical capabilities. Overdoses captured within EMS activity remain a factor influencing annual changes in emergent call volume. 

Proactive service delivery continued to grow in 2025, with total events reaching 3,722. Investigations and inspections both increased, reinforcing RFPS’s focus on prevention and compliance. Public education activity remained strong despite a slight dip from 2024. Overdose Outreach Team referrals and wellness checks also rose, reflecting ongoing community needs and RFPS’s continued emphasis on early‑intervention and risk‑reduction initiatives. 

The 16 second increase in emergency response times observed between 2024 and 2025 is attributable to a combination of continued community growth, peak demand conditions and a significant technology transition currently underway within RFPS. The continued implementation of Next Generation 911 technology has introduced a temporary manual component in dispatching. This manual process can add incremental time to responses. Once fully integrated, these technology upgrades are expected to improve efficiency and contribute to reduced response times.